The website is laid out as follows:
Welcome page (index.html) - standard web requirement
PRODUCTS - this gives choices of product types:
Select Ho Scale or S Scale button.
PayPal gives all the instructions from there on. You can open a PayPal account (free) but it's not necessary. We add shipping charges for domestic shipping through PayPal. Excess domestic postage will be refunded. PayPal adds domestic shipping for each item automatically. We do not add any handling charges.
Be forewarned that international shipping rates are climbing rapidly bordering robbery - sorry. International shipping surharges will be billed when we have packed the completed order. International orders will then ship when the international shipping differential is paid. Excess postage collected will be applied. PayPal adds domestic shipping for each item automatically. We do not add any handling charges. International customers are responsible for all duties and surcharges at the destination.
I only know of one bug and that is where a buy button creates a separate invoice. This was caused by PayPal changing the button methodology and we're still correcting the site. The worst case is that you get charged separately for shipping on each itemand we refund any excess postage charge.
Simple. We do not do refunds. Everything we sell is made for your order. We do not keep an inventory. We have a long standing reputation for delivering what we sell. This is evidenced by the number of repeat customers that we have .... and are grateful for.
The following is a link to give you some insight on working with resin kits.
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